1. Information We Collect and Why

We collect the following personal data:

• Full Name: Collected when you register for contact, downloads, newsletters, or WhatsApp communication. Used to contact you and provide requested services.

• Email Address: Collected for the same reasons as Full Name. Used for communication and providing requested services.

• Phone/WhatsApp: Collected for the same reasons as Full Name. Used for direct communication.

We do not collect sensitive personal data as defined under the LGPD (e.g., racial or ethnic origin, religious beliefs, political opinions, health, or biometric data).

2. Cookies

We use cookies to improve and personalize your experience.

• Website Cookies: Used to remember your preferences and provide customized content.

• Third-Party Cookies: Our partners (Google Analytics, Google Ads, RD Station, Meta/Facebook/Instagram) may set cookies to personalize their content and services. See their respective privacy policies (links provided in the original Portuguese text) for more information.

You can manage cookies through your browser settings, but disabling some cookies may affect website functionality.

3. Data Sharing

We share contact form data with our sales team to facilitate communication with you. We may also share data to comply with legal obligations.

4. Data Retention

We store your data only as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements.

5. Legal Basis for Processing

We process your data based on legal grounds as permitted by the LGPD. Contact us for more information about specific processing activities.

6. Your Rights

You have the following rights under the LGPD:

• Confirmation of data processing

• Access to your data

• Correction of inaccurate or outdated data

• Anonymization, blocking, or deletion of unnecessary or excessive data

• Data portability

• Deletion of data processed with your consent (with exceptions)

• Information about data sharing with third parties

• Information about the consequences of refusing consent

• Revocation of consent

7. How to Exercise Your Rights

Contact us using the information below. We may request documentation to verify your identity.

8. Security Measures

We employ technical and organizational measures to protect your data, including secure storage, access limitations, SSL encryption, and access logs. We are ISO 27001 certified. While we strive to prevent security incidents, we are not responsible for incidents beyond our control.

9. Complaints

You may file a complaint with the Brazilian National Data Protection Authority (ANPD).

10. Changes to this Policy

This policy was last updated on January 7, 2023. We may update this policy at any time. You will be notified of any changes.

11. Contact Us

Contact our Data Protection Officer:

Phone: (15) 4009-8700 or (15) 997856139 Email: linhanyl@linhanyl.com.br